1. Scope
This policy describes information Association Intelligence (“we” or “us”) handles when you visit the storefront, create an account, request a quote, purchase a Data List, contact sales, or use an authorized private workspace. It also explains how people who appear in our public-record data can contact us. You can reach us at support@association-intelligence.com.
2. Information you provide
We collect account and business contact details such as your name, email, company, phone number, password credentials in hashed form, accepted legal-policy versions, list filters, sales inquiries, and support communications. Stripe processes payment-card details; we receive transaction identifiers and payment status rather than full card numbers.
3. Product and usage information
We retain order receipts, quoted filters and row counts, snapshot dates, fulfillment status, download counts and timestamps, security logs, and technical request information needed to operate and protect the service.
Optional measurement
When measurement is enabled, you can allow or decline it using the storefront's privacy and measurement preferences. After you allow it, we record a random visit identifier, public landing path, campaign labels and advertising click identifiers, and timestamps for shopping stages. We do not place account names, email addresses, list filters, or address data in these measurement events. Visits expire after 30 days and visit records are scheduled for deletion after 90 days. Campaign attribution attached to orders or sales inquiries follows the retention of those records.
If configured, Google Analytics and Google Ads receive page and conversion events after you allow measurement and may set measurement cookies. Advertising personalization is disabled. Browser Do Not Track and Global Privacy Control signals disable this optional measurement. Declining later stops new measurement, deletes this session's local visit record, and clears this site's Google measurement cookies. It does not recall information already sent to a provider or remove attribution from existing orders. Shopping and transactional notices remain available when you decline.
4. Public-record data
Data Lists are assembled from Florida public records, including Division of Corporations (Sunbiz) filings, Department of Business and Professional Regulation records, and property-appraiser parcel data published by the Department of Revenue, together with association context we derive from them. Preview values for board-member names and street addresses are masked. Purchased exports may include available public-record names, roles, and mailing addresses; they do not include phone or email fields in this product.
If you appear in our data, for example as an association officer or director, you can ask what information we hold about you, ask us to correct it, or ask us to exclude it from Data Lists by emailing support@association-intelligence.com. We may ask you to confirm details so we act on the right record. We respond within 30 days and tell you what we did. Excluded information is left out of Data Lists generated after we process your request; we cannot recall lists delivered earlier. Changes to the public records themselves must be made with the agency that holds them, such as Sunbiz.
5. How we use information
We use information to authenticate accounts, create and fulfill orders, calculate quotes, deliver notices, respond to sales inquiries, prevent fraud and abuse, maintain records, improve reliability, and comply with legal obligations.
6. Sharing
We share information with service providers only as needed to operate the service: Amazon Web Services hosts the service and stores its data, and Amazon Simple Email Service delivers our email; Stripe processes payments; Squarespace and its email provider, Mailgun, forward messages sent to our support and sales addresses; and, only when measurement is enabled and you allow it, Google receives the measurement events described above. We may disclose information when required by law, to protect rights and safety, or as part of a business transaction subject to appropriate protections. We do not sell customer account information as a standalone product.
7. Retention and security
Completed CSV artifacts are scheduled to expire 30 days after generation. We may retain order metadata, receipts, legal acceptances, security records, and communications for business, compliance, and dispute-resolution needs. We use access controls and other reasonable safeguards, but no system can guarantee absolute security.
8. Your choices
You may request access, correction, or deletion of eligible account information by emailing support@association-intelligence.com. Some records may be retained where required for payments, security, legal obligations, or legitimate business records. Marketing preferences do not affect transactional order or security notices.
9. Changes and contact
We may update this policy and identify the effective version above. Questions or privacy requests can be sent to support@association-intelligence.com.