1. Agreement
These Terms govern your use of Association Intelligence (“we” or “us”), which you can reach at support@association-intelligence.com. By creating an account, purchasing a Data List, or using the service, you agree to these Terms and the Privacy Policy. You must have authority to accept them for yourself and any business you represent.
2. Product
Association Intelligence provides filtered CSV exports assembled from Florida public-record sources and derived association context. A billable row is one unique association and board-member pairing. Self-service orders are limited to 25,000 rows unless we agree otherwise in writing. Before you buy, the Data Lists builder shows a small preview of matching rows, with board-member names and street addresses partly masked, so you can judge whether a list fits your purpose.
3. Accounts
You must provide accurate account information, verify your email before checkout, protect your credentials, and promptly notify us of suspected unauthorized access. Buying a Data List does not grant permission to use the private Association Intelligence workspace.
4. Pricing, payment, and fulfillment
The checkout price shown in your valid quote controls the transaction. Quotes expire and may be refreshed when pricing or the active data snapshot changes. Payments are processed by Stripe. Completed exports are normally available within five minutes, but delivery times are estimates and may vary.
5. Downloads and refunds
Authenticated downloads remain available for 30 days after generation. Because each export is generated to selected filters, completed digital deliveries are generally final except where required by law or where we cannot provide the purchased artifact. To ask for a retry or refund, email support@association-intelligence.com with your order number.
6. Data limitations
Public records can be incomplete, delayed, inconsistent, or incorrect. People, roles, addresses, association details, unit estimates, and management relationships can change. We do not promise that any record is current, complete, deliverable, or fit for a particular outreach purpose. Data Lists do not include phone or email fields.
7. Lawful use
You are solely responsible for determining a lawful basis for use and complying with privacy, solicitation, marketing, consumer-protection, do-not-contact, and other applicable laws. You may not use the service for harassment, discrimination, deception, unlawful surveillance, identity theft, or other illegal or harmful conduct. Data Lists are not consumer reports: you may not use them, alone or combined with other information, to decide anyone's eligibility for credit, insurance, employment, housing, or any other purpose covered by the Fair Credit Reporting Act.
8. Restrictions
You may use a purchased CSV within your organization for legitimate business purposes. You may not bypass access controls, probe or disrupt the service, scrape masked previews, misrepresent data as verified phone or email information, or resell access to the service without written permission.
9. Disclaimer and liability
The service and data are provided on an “as available” basis to the fullest extent permitted by law. We disclaim implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages arising from the service or your use of public-record data.
10. Suspension, changes, and contact
We may suspend access for security risks, unlawful use, nonpayment, or material breach. We may update these Terms and identify the current version above. Questions, support requests, and notices can be sent to support@association-intelligence.com. Larger or custom data requests can also go through our sales form.